Frequently asked questions

Here you can find the answer to most frequently asked questions

General

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Can I visit the World Heritage Kinderdijk without a ticket?

The bicycle path and footpath are always freely accessible to enjoy the surrounding landscape.

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At what time does Kinderdijk close?

See our opening hours page.

 

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Are arrangements, guided tours or guides available for groups?

You can find our arrangements for groups and more on our page for ‘arrangements’ or fill in a request form with your specific question or wishes. For groups larger than 15 persons you need to make a reservation. This only counts when you would like to reserve a guide or arrangement.

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Can I visit for free with my museum card/ cultural pass/ student pass?

Unfortunately we do not offer this. But you can buy your online ticket with € 1.00 discount!

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Up to what age do children have free access?

Children up to and with 3 years have free entrance to the film, the boat tours and the Museum windmills. From 4 years and up child rates will apply.

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Are there special offers at this time?

When purchasing an online ticket the World Heritage Kinderdijk Foundation offers guests a discount of € 1.00 per ticket.

The following actions apply on location:

Holland Pass Silver gives free admission (applies to 1 person: adult or child) to World Heritage Kinderdijk. When showing the Holland Pass discount card 20%, our guests receive 20% discount on the entrance price.

When showing the BankGiro Loterij VIP-card, our guests receive 20% discount on the entrance price. This discount is only valid for a maximum of 4 persons.

Have you bought a combination ticket NS/Arriva/Waterbus/Kinderdijk? Upon arrival in Kinderdijk, tickets will be scanned and visitors will receive a printed ticket, valid at Kinderdijk.

Guests of the Waterbus receive a ticket from the Waterbus with a tear-off strip. On presentation of this tear-off strip, the guests receive a 20% discount for one person on the entrance price. Also, you can buy a discount e-ticket via the website of the Waterbus.

World Heritage foundation Kinderdijk does not accept a Museumjaarkaart.

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Is it possible to visit Kinderdijk in a wheelchair?

A toilet for disabled guests is available in the Visitor centre Wisboom pumpstation.

We have two wheelchairs available, free of charge, ask our collegues in the Visitor centre.

Visiting inside the windmills is not possible with a wheelchair. You can however visit the grounds surrounding the windmill.

The film in the Visitor centre Wisboom pumpstation, the paths between the windmills, and the Cruiser and Hopper boat are all accessible for wheelchairs.

A wheelchair user gets free entrance to World Heritage Kinderdijk. The person accompanying the guest in the wheelchair has to pay for an entrance ticket.

Parking is free.

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Where do I find information for education or teaching programs?

For lots of interesting information about the history and background of Kinderdijk we like to refer you to our website. For special projects you can always send in a request via email. We do not have free things like decorations or posters available.

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How can I submit a complaint?

The World Heritage Kinderdijk Foundation does her very best to make your visit as pleasant as possible. Should you however not be satisfied about something, we appreciate if you’d let us know. Please send us an email: info@kinderdijk.nl and add your personal data and the time and date of your visit.

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Are dogs allowed?

Pets are not allowed inside the Museum windmills, but you can take your dog on the leash on the grounds surrounding the Museum windmills. Pets are allowed on the boats and in the Visitor centre Wisboom pumpstation, except in the film room.

Ofcourse service or guide dogs (for the blind and disabled) are not restricted, when the guest has an identification pass.

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Can I rent bikes at Kinderdijk?

We do not rent out bikes, but you can hire them via Party Centre De Klok, Grand Café Buena Vista and Tourist Info Alblasserdam.

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Can I fly with a drone?

Let’s make one thing clear: drones are wonderful devices, capable of capturing stunning imagery – we wholeheartedly agree with that. Nonetheless, employing drones can easily become a serious nuisance. Since most of our windmills are inhabited, taking the privacy of residents into consideration is a big deal to us. After all, who likes having cameras hovering overhead intruding your private space all day long?

In addition, Kinderdijk World Heritage is a protected Natura 2000 area. A wealth of plant life, bird species, and other animals use it as a much needed safe haven to preserve wildlife diversity and habitats. This means that as a rule, flying over Natura 2000 zones is prohibited, to prevent disturbing the peace that flora and fauna need. Professional drone pilots must always obtain prior permission from the Omgevingsdienst Haaglanden authorities. National directives govern drone use by private individuals.

In September 2018, the No Drone awareness campaign was launched under the direction of the Molenwaard and Alblssserwaard municipal authorities. The campaign uses signs, social media, and other means to make Kinderdijk World Heritage visitors aware of the impact that drones have on the daily lives and privacy of our residents. Under current regulations, drone pilots may be fined by force of Molenwaard General Local Directives (Algemene Plaatselijke Verordening) if they cause demonstrable nuisance and are caught in the act. The amount fined is nothing to sneeze at: 410 euros, to be precise. If you did manage to obtain a licence, please be sure to inform us at the Kinderdijk World Heritage Foundation (SWEK). We will inform the millers in turn.

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Can I charge my electric bike or car?

World Heritage Kinderdijk doesn’t have an electic charging station for bicycles and/or cars.

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Can I moor with my boat in World Heritage Kinderdijk?

No. It is not allowed to moor your boat at any jetty in World Heritage Kinderdijk.

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Can I sell something in World Heritage Kinderdijk?

No. Entrepreneurs needs permission from World Heritage Foundation Kinderdijk and a permit from municipality Molenwaard.

Mail to: info@kinderdijk.nl

Events

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When is the week of Windmills in floodlight in Kinderdijk?

The first whole week of September (from mondag untill saturday) the world famous windmills of World Heritage Kinderdijk will be in the spotlight in the evening. The lighting creates a wonderful spectacle and is a rewarding object for many photographers. This attractive light show is available every evening between 8:30 PM and 11:00 PM.
The historical draining windmills can be seen from the freely accessible cycling and foot path which runs straight through the windmill region, walking is free. Please note it is dark on the path!
The whole village also ensures a sparkling light atmosphere, façade lighting on houses and enlightened “dyke mills”along the Lekdijk. On Friday night during this week there is a nice Windmill Market with more than seventy stalls. This annual fair is held near the windmill complex and starts at 5:00 PM and ends around 10:30 PM.